The staff was extremely pleasant and helpful. The entire building complex was cozy and comfortable. The kitchen in our apartment was better equipped than I have at home. During a longer stay it was possible to wash your clothes. Enough chairs around the pool and very clean. There is an entertainment program every evening. Fortunately, there were no noisy groups in the hotel, mainly elderly couples and families with children.
Egle
жовтень 2024 р.
This was our second time staying in this hotel and we are very pleased to say the least. The location is very good. There´s underground parking available at the hotel at a charge.(I´d definetly reccomend) as it´s impossible to find a aprking spot on the street. Rooms: separate bed room, livingroom, kichen and bathroom. The workers work outstandingly hard and are very polite and helpful with any queries you might have. We appreciated the Happy hours in the bar. Thank you. We will definetly return again for our third time.
Viliam
жовтень 2023 р.
Club Casablanca is very well maintained. We liked our room which was just as we asked for on the "special requests" section of the booking form - we were given a room on a high floor which faced on to the street (Calzada Martianez). It had a lovely big balcony and the room was well-furnished. A bottle of water was provided on arrival and kitchen was stocked with all essentials.
Stewart
червень 2023 р.
All of the staff were great and loved the pool. Good location and public facilities.
Graham
березень 2024 р.
great position close to city and shopping center. possibility to eat breakfast and dinner at place and a nice bar also. Small warm up pool with lifeguard. Possibility to play billiard and green ball. Waiters (specially Giovanny) and ladies at reception where helpful! Will for sure go here again in future since rooms have all needed equipment and great view from balcony also
_denmark
квітень 2022 р.
The room was huge! Big bed and great bathroom. Everything was super clean! Big balcony! The hotel has parking, where you have to pay 5 euros per day. We didn't have breakfast there. we recommend to go to Lago Martianez, which is 10 min walking. Be careful because the hotel is in the top of a mountain, and is difficult to go walking to the closest beach if you a with older people.
Elisa
квітень 2023 р.
Staff are friendly, well-trained and hard-working. Many of them have worked there for years, Reception staff are very helpful with local information. The apartment complex is one that many guests return to year after year. It is a little old-fashioned but provides a safe, comfortable environment and is suitable for family groups, couples, single travellers and anyone not looking for exciting night-life. The complex is on the higher level of Puerto de la Cruz, accessed by a lot of stairs or a long hill walk but taxis are not expensive. There are bus-stops nearby to visit La Orotava, La Laguna etc
Kathleen
грудень 2021 р.
Great hotel, very friendly staff, the place was spotless, would definitely recommend to everyone and would definitely stay again
Teresa
вересень 2024 р.
Silent, there was not many visitors :). Good view from the balcony of the apartment (El Teide). Well equipped kitchen. Friendly recepcionist. Place to park your car (5 eur for night). Free wifi which worked well. Close to shopping center.
Pille
травень 2023 р.
The place has a whole, was very clean, staff where friendly and helpful The rooms where,lovely and clean.
Holmes
липень 2022 р.